Sunday Evening General Session - Shane Claiborne

Monday Morning General Session - Howard Baker

Monday Evening General Session - Buster Soaries

Tuesday Morning General Session - Howard Baker

Wednesday General Session - Mat Heard

Client & Culture 100 Year War - Bob Wenz
How fundamentalism and liberalism's fight has hurt the poor.

Strategic Leadership Part 1 - Don German
Determining your leadership team's social style and what it means.

Hospitality Services - Van Taylor
Biblical Hospitality: how would Jesus run your ministry?

Transforming Programming 1 - Fred Delong & Karen Woods
Measuring Results: Participant transformation in Mission Recovery Programs.

Tranformational Programming II - Rhett Butler
Stimulus Packs: What's in it for me?

Human Capital: Top Hiring: It's a Real Bottom-Line Issue - Selena Hayle

Mission Management - Brian Nelson
Mission Makeover: how to rebuild your facility from the inside out.

Current Technology - Andy Nguyen
Hackers, worms and hard-drive crashes: how to really protect your data.

Public Image - Herb Johnson, David Spray
Sleepless and my night in a box: two programs you need to explore.

Social Enterprise - Craig Pedersen
Emerging trends in a social enterprise: Where are we headed?

Life Care: If I had to do it again- Tom & Debbie Zobel
Ten lessons from a lifetime of mission experience

C.A.R.A.: Introducing the Addict to the Spirit - Robert Emberger

A.C.T.S.: Intake:- Gary Gray
Getting donated and purchased products to sell in the Thrift store.

Client & Culture: How to Prepare for a Pandemic Outside Your Doors - Panel

Strategic Leadership: - Don German
Determining Your Leadership Team's Social Style and What It Means - Part 2

Hospitality Services: - Brubaker & Shertzer
Developing a Culture of Christ-Likeness in Your Mission.

Transformation Programming I - Myron Jones
Preparing Clients to Interview Well and Find Work in a tight job market.

Transformational Programming II - Fred DeJong
Every need is not a calling: how to focus your ministry for maximum impact.

Resource Development: - Douglas Shaw
Re-evaluating the Whole Donor Propositionin an Unfavorable Economy.

Human Capital: The Threat & Treatment of Employment Practices Liability - Brian Merriam

Mission Management: - Dave Moja
The new 990, and why it could be your undoing if you are not careful.

Current Technology:  - David Harms & Duane Harms
Putting Video Online to promote your mission and the Gospel

Public Image: Extremely Practical Lessons on How to be the Very Best Neighbor- Eric Burger

Social Enterprise: - Jim Harriger, Victoria Queen
You Don't Look Like a Mission! Creative Business Models that are Turning Heads

Life Care: - Michael Wittmer
Don't Stop Believing - Ministry in a Postmodern World

C.A.R.A.: Born Again: An Addict's New Life In the Spirit - Gregory Gay

A.C.T.S.:Production: Processing Donated Goods & Getting them Ready to Sell - Ed Gray

Client & Culture - Rett Butler
Six Ways the Obama Administration's Policies Could Affect What You Do

Strategic Leadership - Al Lopus
Living It: How to make your corporate values more than a list.

Hospitality Services - Gloria Hall
The check in experience: What kind of customer service do you give?

Transformational Programming II - Cynthia Wallace
Keep sight of the goal: setting boundaries in case management

Resource Development - Randy Brewer
A donor checklist for continuing support

Human Capital - Michelle Porter
The high value of interns: How to get and use them.

Mission Management - Brian Merriam & Rex Whiteman
A look at the new and improved certification program and why you need it.

Current Technology - Sungsoo Hwang
Five things that are revolutionizing the database industry

Public Image - Dave Raley

Following conversations about your brand in a web 2.0 world

Social Enterprise - Chris Hedlund

Life Care: Second Wind - Hans-Georg Filker
Beginning a New Ministry career on the international scene

C.A.R.A.: Indwelling - Heather Rice

The spirit's new life in the addict

A.C.T.S.:- Ed Gray

Merchandising: Everything that happens between production and sales.

Client & Culture - Stephen King

Emerging legal issues involving homeless service providers

Strategic Leadership - Larry Johnston Ph.D.
Remind me again: why do we have a board?

Hospitality Services - Victoria Queen

Dining with dignity building a food service environment of personal worth

Transformational Programming I - Cynthia Wallace
Partnering successfully with the mental health community

Transformational Programming II - Terri Leveton
Children and Trauma - identifying the need and offering hope

Resource Development - John Frank
It's all about stewardship: a whole new perspective

Human Capital - Stephen Ruppe

Putting loyal and national celebrities on your team for mutual benefit

Mission Management - Hugh Burns & Bret Wichert
Right-sizing internal controls

Current Technology - Todd Baker

In your facebook: the pros and cons of using social networking sites

Public Image - Paul Spence

How to change your name and brand with the least amount of pain

Social Enterprise - Gary Steward

Using a community needs assessment to find and build your niche

Life Care - Bruce Bruinsma

Moving into retirement in an unstable market

C.A.R.A. - Gregory Gay

Baptism: connecting the addict to the body of Christ

A.C.T.S. - Scott Swendenburg

Sales and customer service

Client & Culture - Andy Bales

Reversing NIMBY - Rescue Missions as leaders in community develpment

Strategic Leadership - John Frank

Why most strategic plans fail, and what to do about it

Hospitality Services - Panel

Developing a health screening strategy to protect guests and staff

Transformational Programming I - Laurie Fewless
Building a youth learning center that's valuable for your community

Transformational Programming II - Candace Gregory, Steve Walkup
Benefits and pitfalls of starting and running transitional housing

Resource Development: Pat McClaughlin

Developing a major donor game plan that is a real winner

Human Capital - Kathy Schmookler

Volunteer management: a low-cost, high impact PR tool

Mission Management - Tim Hromadka

Nonprofit accounting basics - ending up on the right side of the bottom line

Current Technology - Jim Cote

Everything you need to know about UBIT

Public Image - Dave Raley, Polly Yakovich

Multi-channel integration and Seattle's Union Gospel Mission: A case study

Social Enterprise - Stephen King

Everything you need to know about UBIT

Life Care - Linda Brown

Second wind: strategies for becoming and remaining a lifelong learner

C.A.R.A. - Heather Rice

Sealing: Peace for now, hope for later

A.C.T.S. - Dave McCormick

Measurements and Metrics: Important numbers to watch in each of the processes

Greta Walker

Client & Culture: College students weigh in on society's ills and give pointed advice

John Ashmen

Strategic Leadership: Retooling your ministry for next generation leadership

Walter Lofton

Hospitality Services: The way to a community's heart: how food service can strengthen your ministry

Charity Watts

Transformational Programming I - Under attack: dealing with anger and defusing dangerous situations

Jeffrey Ward

Transformational Programming II: Your mission and HUD's homeless management information system

Jacqui Groseth

Resource Development: How to find, interview and hire the best fund-raising professional

Chasz Parker

Human Capital: Turning Circles: Implementing a 360-degree evaluation process for your entire team

Brad Meuli, Kadija Sesay

Mission Management: The executive assistant because someone needs to know what's going on!

Cathy Jensen

Current Technology: Yes, you can build a quality website on a shoestring budget

Herb Opalek

Public Image: beyond the basics: writing articles and releases that can sway opinions

Angie West

Social Enterprise: by the book: important employment laws you can't afford to overlook

Gerald Cruse

Life Care: The joy of mentoring - how to find or be a mentor, and why it's important

Robert Emberger

C.A.R.A.: Addicts no more: Learning to walk in the Spirit

Panel

A.C.T.S.: Roundtable discussion with the presenters